CMO Series Panel: The Art of Cross-Selling, Chicago

November 12, 2025 03:00 PM
Until November 12, 2025, 05:00 PM 2h

CMO Series Panel: The Art of Cross-Selling, Chicago

The Hoxton The Hoxton, 200 N Green St, Chicago, IL 60607, United States

Building on the findings from Passle’s Legal Marketing Survey, 84% said their firm struggles to fully realise the potential of cross-selling. Our recent CMO Series Panel Event in Chicago explored how firms can go from talking about cross-selling to embedding it as a strategic driver of growth.

This event brought together senior marketing and business development leaders for a practical discussion on making cross-selling work – not just in theory, but in practice.

Key themes from the conversion included:

  • What cross-selling programs are working
  • Benchmarks for success
  • Core actions to take to improve

The session concluded with a networking drinks reception, offering attendees the chance to continue the discussion and share experiences.

Speakers

  • Susan Hollender
    Susan Hollender Chief Growth Officer, Michael Best
  • John Sterling
    John Sterling Chief Strategy Officer, Chapman and Cutler
  • Mo Bunnell
    Mo Bunnell Founder and CEO, Bunnell Idea Group
  • Erin Baxendale
    Erin Baxendale Chief Marketing Officer, Sidley Austin